Terms of Service

Last updated: June 28, 2026

These Terms govern your use of BuyRate (“BuyRate,” “we,” “us”), an AI-assisted auto-brokerage service operated from Pleasanton, California. By messaging us on WhatsApp or paying the broker fee, you agree to these Terms.

What BuyRate does

BuyRate is a buyer’s broker. We negotiate a below-MSRP price on a new BMW from a franchised dealer on your behalf, lock that price to a specific VIN, and coordinate your appointment. We are independent and are not BMW, a dealership, or a lender. We do not sell, finance, or deliver vehicles. The vehicle sale, financing, and all paperwork happen directly between you and the dealer, in person.

The broker fee

• The service is a flat $499 broker fee, charged securely through Stripe.
• The fee pays for the negotiation, the locked below-MSRP price, and the appointment coordination. It is the only amount we charge you. We take no dealer kickback or back-end markup.
• The fee is refundable under the conditions described in our Refund Policy.

No obligation to buy

A locked deal is a price commitment from the dealer to you — never an obligation for you to purchase. You may inspect the car, test drive it, bring a mechanic, and walk away for any reason. The fee buys the negotiated deal and the legwork, not a requirement to complete the purchase.

What we don’t guarantee

• Specific dollar savings. Savings vary by model, trim, market, and timing.
• That any particular vehicle remains available. If a locked car is sold or unavailable, we re-source a comparable car at the same negotiated terms at no extra fee.
• Financing approval, trade-in values, or terms offered by the dealer or any lender.

Your responsibilities

You agree to provide accurate information, to be at least 18 years old, and to deal honestly with us and the dealer. Misuse of the service — including fraud, abuse, or attempts to circumvent the broker relationship after a deal is locked — may result in termination without refund.

Limitation of liability

To the maximum extent permitted by law, BuyRate’s total liability for any claim arising from the service is limited to the broker fee you paid. We are not liable for the condition of any vehicle, dealer conduct, financing outcomes, or indirect or consequential damages. The service is provided “as is.”

Changes & governing law

We may update these Terms; material changes will be reflected by the date above. These Terms are governed by the laws of the State of California. Questions? Reach us on WhatsApp.